BonLook Inc.

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 4

Job Locations CA-QC-Montréal
About BonLook   Founded in Montreal in 2011, BonLook literally transforms the use of eyewear from seeing to being seen. Defining itself as the ultimate destination for a trendy and impeccably designed frame wardrobe, BonLook aims to revolutionize the omnichannel shopping experience of optical products. By making prescription eyeglasses accessible, BonLook transformed it into a must-have fashion accessory at an unbeatable value for money.   Position   You will be at the forefront of operations aimed to achieve customer satisfaction. Your days will be punctuated by a wide range of tasks, from managing the daily organizational plan to solving the most complex customer cases. You will directly supervise a team and contribute to their development through your regular meetings. You will also be responsible for providing outstanding support to customer service representatives to help them respond to our customers' concerns. Your expertise in customer service will also be called upon to help improve procedures and policies within the department. Good human resources management and strong communication skills will be important assets in your daily work.   Responsibilities   - Carry out regular follow-ups on the productivity level of customer service representatives and ensure that the set objectives are met. - Be the reference in terms of technical knowledge for customer service representatives. - Contribute to the development and success of your team members. - Ensure compliance of policies and procedures within the department. - Provide outstanding support on a daily basis to customer service agents. - Support customer service representatives in their tasks by answering their technical questions and ensuring that their problems are resolved. - Establish daily organizational plans and adjust them accordingly. - Assign tasks to customer service representatives. - Produce quality control reports on a monthly basis for each member of your team. - Actively participate in management team meetings. - Take charge of the most problematic customer cases. - Resolve more complex payment or reimbursement problems and do the necessary follow-ups with the finance team and the various payment platforms. - Transmit all relevant information (promo, new product, etc...) to the different teams in the department. - Offer support to the stores.   Qualifications   - High school diploma completed. - 3 to 5 years of experience in customer service. - 100% bilingual written and spoken (French and English) - Entrepreneurial spirit. - Creative, independent and fast learner. - Strong social/teamwork skills. - Great time management skills. - Not afraid of rapid growth and quick changes.   Working conditions   - Full-time permanent position (40 hours/week) - Medical and dental insurance, and VRSP available; - Head office located in the renowned Château Saint-Ambroise in the southwest neighbourhood in Montreal.   BonLook thanks all candidates that have shown interest in the job opening by submitting their resume. However, only candidates considered for hiring will be contacted. We support equal opportunity for employment.  
Category
Customer Service/Support
ID
2021-1842
Job Locations CA-QC-Laval
The Store Manager is responsible for all aspects of the retail store operations, including strategy and the development of their people. The incumbent is accountable for ensuring that all areas of the retail business are fulfilled and are contributing to the customer experience. The store manager develops capabilities within the team to drive strategy and achieve results for the business. RESPONSIBILITIES - Develop people through our core values - Hold the team accountable for results and have crucial conversations when needed - Develop a strategy to build a strong pipeline of leaders - Recruit and hire people who are aligned with our culture and brand vision - Develop strategies and in-store initiatives to meet business objectives - Manage team performance with ongoing coaching - Create VM strategies specific to their market, store layout and volume to support sell-through - Provide timely feedback on sales plans and key performance indicators - Produce results that meet or exceed company goals and maximize store profitability - Manage the store schedule in a way that supports business trends (labor management) - Be responsible for the quarterly and yearly strategies and OPS - Work in collaboration with the optician to optimize the customer experience - Represent the BonLook brand: reflect company values and brand image at all time - Know and understand the corporate story/vision and be able to inspire the team - Manage inventory QUALIFICATIONS - 3 to 5 years of managerial experience, preferably in retail - High School diploma or certificate in Business Administration or in a related field - HR knowledge: recruitment, training and performance management - Excellent communication skills - Excellent customer service skills - Excellent time management skills
Category
Retail
ID
2021-1841
Job Locations CA-QC-Québec
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1840
Job Locations CA-QC-Trois-Rivières
We are searching for a Sales Supervisor who is passionate, dynamic and willing to grow with our quickly expanding, Montreal company. The sales lead will assist the store manager in diverse tasks. REQUIREMENTS - Customer service and sales experience - Excellent communication skills - Demonstrates a creative approach towards customers, management and complex situations - Management experience - Demonstrates leadership and is a team player - Offers courteous and professional customer service - Easily adapts and quick learner - Able to work alone and within a team - Available days, nights and weekends RESPONSIBILITIES - Follow up and manage customer service emails - Ensure correct in-store delivery process - Manage in-store appointments and YCBM schedule - Develop sale techniques and recommend approaches - Team management when the store manager is absent - Create social media content - Open and close the boutique - Ensure that all team members correctly represent the brand image and serves customers in a professional manner.
Category
Retail
ID
2021-1839
Job Locations CA-ON-Toronto
The Assistant Store Manager is responsible for certain aspects of the business, as assigned by the Store Manager. They are accountable for all store operations and functions when the store manager is absent. They are responsible for the customer experience. The Assistant Store Manager trains, develops and creates space for others to achieve results. Responsibilities - Develop people through our core values - Deliver continuous training to motivate the store team - Manage team performance with ongoing coaching - Proactively recruit people who are aligned with our culture and brand vision - Lead on the retail floor by setting the standard around product knowledge, customer experience and brand image - Lead, coach and provide timely feedback around sales plans and key performance indicators  - List, delegate and manage team responsibilities within all areas of the business - Support the store manager in the overall store recruiting strategy and be responsible for developing their successor - Ensure standards are consistently executed and utilize company tools to better serve the customer  - Ensure supervisors clearly understand and meet job expectations  - Responsible for the monthly strategies and OPS - Represent the BonLook brand: reflect company values and brand image at all times
Category
Retail
ID
2021-1838
Job Locations CA-ON-Toronto
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1837
Job Locations CA-QC-Trois-Rivières
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1836
Job Locations CA-QC-Saint-Bruno-de-Montarville
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1835
Job Locations CA-QC-Saint-Bruno-de-Montarville
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1834
Job Locations CA-QC-Saint-Bruno-de-Montarville
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1831
Job Locations CA-QC-Laval
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1830
Job Locations CA-BC-Richmond
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1829
Job Locations CA-BC-Vancouver
The Assistant Store Manager is responsible for certain aspects of the business, as assigned by the Store Manager. They are accountable for all store operations and functions when the store manager is absent. They are responsible for the customer experience. The Assistant Store Manager trains, develops and creates space for others to achieve results. Responsibilities - Develop people through our core values - Deliver continuous training to motivate the store team - Manage team performance with ongoing coaching - Proactively recruit people who are aligned with our culture and brand vision - Lead on the retail floor by setting the standard around product knowledge, customer experience and brand image - Lead, coach and provide timely feedback around sales plans and key performance indicators  - List, delegate and manage team responsibilities within all areas of the business - Support the store manager in the overall store recruiting strategy and be responsible for developing their successor - Ensure standards are consistently executed and utilize company tools to better serve the customer  - Ensure supervisors clearly understand and meet job expectations  - Responsible for the monthly strategies and OPS - Represent the BonLook brand: reflect company values and brand image at all times
Category
Retail
ID
2021-1828
Job Locations CA-BC-Vancouver
We are searching for a Sales Supervisor who is passionate, dynamic and willing to grow with our quickly expanding, Montreal company. The sales lead will assist the store manager in diverse tasks. REQUIREMENTS - Customer service and sales experience - Excellent communication skills - Demonstrates a creative approach towards customers, management and complex situations - Management experience - Demonstrates leadership and is a team player - Offers courteous and professional customer service - Easily adapts and quick learner - Able to work alone and within a team - Available days, nights and weekends RESPONSIBILITIES - Follow up and manage customer service emails - Ensure correct in-store delivery process - Manage in-store appointments and YCBM schedule - Develop sale techniques and recommend approaches - Team management when the store manager is absent - Create social media content - Open and close the boutique - Ensure that all team members correctly represent the brand image and serves customers in a professional manner.
Category
Retail
ID
2021-1827
Job Locations CA-BC-Vancouver
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1826
Job Locations CA-QC-Montréal
About BonLook   Founded in Montreal in 2011, BonLook literally transforms the use of eyewear from seeing to being seen. Defining itself as the ultimate destination for a trendy and impeccably designed frame wardrobe, BonLook aims to revolutionize the omnichannel shopping experience of optical products. By making prescription eyeglasses accessible, BonLook transformed it into a must-have fashion accessory at an unbeatable value for money.   Position   Reporting to the Financial Director, the Assistant Controller acts as a support for the accounting management, the financial controls as well as for the preparation, monitoring, analysis and reporting of financial information. As the right-hand person of the Financial Director, this person has to work in collaboration with the financial team by producing reports and analysis relevant to decision-making, among other tasks. The candidate will be part of a stimulating work environment in constant evolution.    Responsibilities   - Assist the production of financial statements and reports for the company's board on a monthly basis; - Assist the preparation of audit files of 3 companies and related tax documents; - Assist the variance analysis of results on a monthly basis; - Help establish internal financial controls according to new business models; - Participe in the improvement of financial management systems and processes; - Analyze and monitor the inventory on a monthly basis; - Approve payable invoices and journal entries; - Produce various reports reflecting the financial situation of the company, such as cost-benefit analysis; - Participating in the daily task delegation to accounting technicians; - Participate in the accounting cycles of the company, including income, expenses and balance sheet;  - Any other related tasks.   Qualifications   - Bachelor  degree in accounting;  - CPA designation (an asset); - 5 to 7 years of relevant experience within a company; - Experience in the retail industry (an asset); - Advanced knowledge of Excel; - Knowledge of OpenERP (an asset); - Bilingualism in English and French; - Sense of analysis and initiative; - Strong team spirit, supervision and ethics; - Sense of priorities, organization and autonomy.   Working conditions   - Full-time permanent position (40 hours/week) - Flexible work schedule; - Medical and dental insurance, and VRSP available; - Head office located in the renowned Château Saint-Ambroise in the southwest neighbourhood in Montreal.   BonLook thanks all candidates that have shown interest in the job opening by submitting their resume. However, only candidates considered for hiring will be contacted. We support equal opportunity for employment.
Category
Accounting/Finance
ID
2021-1825
Job Locations CA-AB-Edmonton
The Assistant Store Manager is responsible for certain aspects of the business, as assigned by the Store Manager. They are accountable for all store operations and functions when the store manager is absent. They are responsible for the customer experience. The Assistant Store Manager trains, develops and creates space for others to achieve results. Responsibilities - Develop people through our core values - Deliver continuous training to motivate the store team - Manage team performance with ongoing coaching - Proactively recruit people who are aligned with our culture and brand vision - Lead on the retail floor by setting the standard around product knowledge, customer experience and brand image - Lead, coach and provide timely feedback around sales plans and key performance indicators  - List, delegate and manage team responsibilities within all areas of the business - Support the store manager in the overall store recruiting strategy and be responsible for developing their successor - Ensure standards are consistently executed and utilize company tools to better serve the customer  - Ensure supervisors clearly understand and meet job expectations  - Responsible for the monthly strategies and OPS - Represent the BonLook brand: reflect company values and brand image at all times
Category
Retail
ID
2021-1824
Job Locations CA-QC-Montréal
About BonLook   Founded in Montreal in 2011, BonLook literally transforms the use of eyewear from seeing to being seen. Defining itself as the ultimate destination for a trendy and impeccably designed frame wardrobe, BonLook aims to revolutionize the omnichannel shopping experience of optical products. By making prescription eyeglasses accessible, BonLook transformed it into a must-have fashion accessory at an unbeatable value for money.   Position   Reporting to a Team Leader, the Customer Service Representative is the contact person for all customer requests which must be answered within the required timeframes and according to the customer experience offered at BonLook. The candidate will be working in a stimulating and growing work environment that offers excellent learning and development opportunities.   Responsibilities   - Answer customer requests by phone, email, online chat and at the front desk; - Fulfill and process orders created in-store; - Place orders by email, online chat, phone and at the front desk; - Internal order follow-ups; - Help customers choose their perfect glasses via our website; - Fill out customer prescription information using our web platforms; - Get the customer’s prescription by contacting their optometrists; - Participate in the upkeep and improvement of  the customer service offered and with systems;  - Any other related tasks. Qualifications   - Minimum of a High school diploma; - 1 to 3 years of relevant experience; - Bilingualism in English and French (written and spoken);  - Excellent writing skills; - Autonomy, and initiative; - Open mindedness with great social aptitudes, oriented towards teamwork; - Excellent time management and multitasking skills; - Ability to work remotely for the time being due to COVID, i.e. with a reliable internet connection and in a quiet environment.   Working conditions   - Full-time permanent position (26-40 hours/week) - Medical and dental insurance, and VRSP available; - Head office located in the renowned Château Saint-Ambroise in the southwest neighbourhood in Montreal.   BonLook thanks all candidates that have shown interest in the job opening by submitting their resume. However, only candidates considered for hiring will be contacted. We support equal opportunity for employment.
Category
Customer Service/Support
ID
2021-1823
Job Locations CA-QC-Sherbrooke
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2021-1821
Job Locations CA-ON-Toronto
The Optician is a leader on the floor and is accountable for ensuring that all optical areas of the retail business are fulfilled. They are responsible for giving outstanding service, optimizing the customer experience and partnering with the store leaders to drive sales and meet all KPI objectives.   A DAY IN A LIFE OF AN OPTICIAN: - Act as a leader on the floor, supports the team and creates a premium in-store experience. - Mobilize and inspire the team to achieve business goals - Demonstrate best-in-class customer service and lead by example on the sales floor - Be a stylist and a coach on the floor - Exceed sales goals by delivering information on the brand, the mission and product (fit, feature and design) to customers - Responsible for training new employees on all aspects of the business especially optics - Assist store manager by offering ongoing training to employees - Represent the BonLook brand: reflect company values and brand image at all time   Optical responsabilities: - Comfortable explaining eyewear prescription - Ensure flawless accuracy in taking optical measurements, adjusting and fitting eyewear. - Verify that finished eyewear meets Bonlook standards as well as customer requirements and requests - Demonstrate exceptional product knowledge. - Gather product feedback for merchandising team   Requirements: - Must be Licensed Optician in good standing with College of Opticians - Minimum 2 years sales experience - Passionate about fashion, eyewear, and the retail industry - Great at communicating clearly and effectively - Extremely detail oriented and a master at time management - Excited by a fast-paced, ever-changing work environment - Cool under pressure Find out why you should work with us: https://www.youtube.com/watch?v=ZL6gNV1Iw6k 
Category
Optics
ID
2021-1820