BonLook Inc.

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Job Locations CA-ON-Newmarket
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2019-1337
Job Locations CA-QC-Montreal
We are looking for a bilingual Full-Time Customer Service Representative to answer customer’s request, concerns, and general information questions. This person will be working full time evening and week-ends schedule. We are looking for a multidisciplinary candidate that will assist the customer service team during our busiest times. RESPONSIBILITIES - Answer customer questions through email, chat and telephone; - Fulfill and process orders created in-store; - Internal order follow-ups; - Help customers choose their perfect glasses via our website; - Fill out customer prescription information using our web platform; - Follow up with our optical laboratory; - Get customer’s prescription information by calling their optometrists; - Return customer’s voicemails; - Participate in the upkeep and improvement of our customer service team and systems; - Guide customers in the sales process; - Analyze and process redo orders - Answer customer questions through email, chat, telephone and in person in our showroom.   REQUIREMENTS - High school diploma completed or higher; - 2 to 6 years’ experience in customer service; - Fully bilingual written and spoken (English & French); - Ability to quickly adapt to changes; - Creativity, autonomy, and initiative; - Proactive and multitasker; - Open minded with great social aptitudes, oriented towards teamwork; - Proactive and efficient with time management; - Capable of working in an ever-changing small business environment that offers great learning; experience and growth opportunities.   WHY WORK WITH US - Montreal based company offering growth opportunities - Nothing beats working in one of Montreal’s greatest neighbourhoods right next to Atwater market, and working with a team of dynamic and talented people - Flexible schedule - Complete health benefits package: health, dental, medical, and optical coverage - Generous employee discount for yourself, your friends and your family - Competitive salary aligned with qualifications and experience - Free coffee!
Category
Customer Service/Support
ID
2019-1321
Job Locations CA-QC-Gatineau
We are searching for a Sales Supervisor who is passionate, dynamic and willing to grow with our quickly expanding, Montreal company. The sales lead will assist the store manager in diverse tasks. REQUIREMENTS - Customer service and sales experience - Excellent communication skills - Demonstrates a creative approach towards customers, management and complex situations - Management experience - Demonstrates leadership and is a team player - Offers courteous and professional customer service - Easily adapts and quick learner - Able to work alone and within a team - Available days, nights and weekends RESPONSIBILITIES - Follow up and manage customer service emails - Ensure correct in-store delivery process - Manage in-store appointments and YCBM schedule - Develop sale techniques and recommend approaches - Team management when the store manager is absent - Create social media content - Open and close the boutique - Ensure that all team members correctly represent the brand image and serves customers in a professional manner.
Category
Retail
ID
2019-1305
Job Locations CA-QC-Sherbrooke
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2019-1292
Job Locations CA-AB-Calgary
The Assistant Store Manager is responsible for certain aspects of the business, as assigned by the Store Manager. They are accountable for all store operations and functions when the store manager is absent. They are responsible for the customer experience. The Assistant Store Manager trains, develops and creates space for others to achieve results. RESPONSIBILITIES - Develop people through our core values - Deliver continuous training to motivate the store team - Manage team performance with ongoing coaching - Proactively recruit people who are aligned with our culture and brand vision - Lead on the retail floor by setting the standard around product knowledge, customer experience and brand image - Lead, coach and provide timely feedback around sales plans and key performance indicators  - List, delegate and manage team responsibilities within all areas of the business - Support the store manager in the overall store recruiting strategy and be responsible for developing their successor - Ensure standards are consistently executed and utilize company tools to better serve the customer  - Ensure supervisors clearly understand and meet job expectations  - Responsible for the monthly strategies and OPS - Represent the BonLook brand: reflect company values and brand image at all times
Category
Retail
ID
2019-1266
Job Locations CA-ON-Scarborough
We are searching for a Sales Supervisor who is passionate, dynamic and willing to grow with our quickly expanding, Montreal company. The sales lead will assist the store manager in diverse tasks. REQUIREMENTS - Customer service and sales experience - Excellent communication skills - Demonstrates a creative approach towards customers, management and complex situations - Management experience - Demonstrates leadership and is a team player - Offers courteous and professional customer service - Easily adapts and quick learner - Able to work alone and within a team - Available days, nights and weekends RESPONSIBILITIES - Follow up and manage customer service emails - Ensure correct in-store delivery process - Manage in-store appointments and YCBM schedule - Develop sale techniques and recommend approaches - Team management when the store manager is absent - Create social media content - Open and close the boutique - Ensure that all team members correctly represent the brand image and serves customers in a professional manner.
Category
Retail
ID
2019-1242
Job Locations CA-ON-Scarborough
We are searching for a passionate and dynamic Stylist who will help our customers find the perfect BonLook frame. RESPONSIBILITIES - Help the customer find the perfect frame - Greet every customer and explain the BONLOOK concept - Able to read an optical prescription and understand customer’s needs - Process transactions - Keep the store clean and welcoming - Offer a genuine customer service REQUIREMENTS - Flexible availabilities (day, evening and week-end) - Team spirit - Ability to multi-task - Love for fashion - Sincere customer service - Minimum 2 years in sales - Can adapt easily to a changing environment - Be creative and energetic in your approach with your team and customers
Category
Retail
ID
2019-1240